Shipping & Returns
At True Glory, we understand that sometimes circumstances occur or products may not meet your expectations. That is why if your items arrives damaged, we offer 3 business day return policy to ensure your complete satisfaction. Just reach out to us within 3 days after receiving your item to request a return in exchange for store credit ONLY. Please note that we do not process returns for melted body butters, which is why we take diligent steps to to guarantee that your product arrives fully intact and ready to enjoy.
With True Glory, your shopping experience is worry-free. Our commitment to quality extends beyond the purchase, as we strive to make every interaction with our customers a pleasurable one. We want you to be confident in your choices and have peace of mind knowing that we’ve got you covered.
When it comes to returns and exchanges, True Glory sets the bar high, delivering exceptional service and giving you the confidence to shop with us again and again.
You deserve a seamless shopping experience from beginning to end, and True Glory is here to serve you. Trust in our commitment to your satisfaction and allow us to exceed your expectations with our hassle-free returns and exchanges.
To initiate a return process, all you need to do is contact our friendly customer support team. They will provide you with a straightforward process, tailored to your needs. We kindly request that you secure the items properly for shipping to ensure they reach us safely.
Domestic Shipping
Processing takes 1-3 business days, Monday through Friday not including holidays. We know, we’re as fast as lightning! Shipping times vary depending on where your items are being shipped.
We do not offer free shipping to Hawaii or Alaska.
ALL ITEMS ON SALE OR DISCONTINUED ARE ALL FINAL
Yes, that's right. Once you've secured that fabulous deal and taken advantage of our generous markdowns, it's important to understand that all purchases made during the sale period are non-refundable and non-exchangeable. This policy is in place to ensure a smooth and efficient process for both our customers and our hardworking team. Rest assured, however, that we take immense care in providing accurate product descriptions, detailed photos, and displaying items in pristine condition.
True Glory: Where Natural Meets Safe, with Caution
Discover nature's power at True Glory—crafted with natural ingredients, our products enhance your skin without compromise. While our products are safe to use, we still prioritize safety and allergen awareness, ensuring each formulation respects your skin's needs. In the rare case of allergic reactions, please prioritize your well-being, listen to your body, and discontinue use immediately. We strive to not only meet your expectations but to exceed them so you can feel confident and comfortable in your own skin.